Pricing

Cost-efficient towing dispatch support that starts with the gap you actually need covered.

TowKraft pricing starts at $5/hour for lighter coverage needs. Total cost scales with coverage scope, workflow complexity, and total support required. The goal is simple: help towing company owners cover dispatch gaps without building a bigger payroll problem.

How Pricing Works

Built around coverage scope, not a one-size-fits-all dispatch contract.

Pricing starts at $5/hour for lighter coverage needs. Total cost scales with coverage scope, workflow complexity, and total support required. Broader shift coverage, heavier live responsibility, approval-heavy work, and tooling setup all move the model farther from the starting rate.

What Affects Pricing

What affects pricing

Dispatch volume
Coverage hours and support scope
After-hours, weekend, or overflow needs
Approval-heavy workflow complexity
Tooling and setup requirements
How broad the support model needs to be
Support Models

Coverage models built around the gap you need to solve first.

After-Hours Coverage
Best for

Owners and managers who need nights or late shifts covered without adding full-time payroll too early.

Includes
  • Night and late-shift coverage
  • Customer and driver handling
  • Escalation-sensitive dispatch support
Pricing logic
Lighter night coverage stays closer to the $5/hour starting rate. Broader shift responsibility increases total cost.
Overflow Support
Best for

Owners and managers dealing with overloaded benches, volume spikes, and dropped handoffs during busy periods.

Includes
  • Overflow call handling
  • Dispatch movement support
  • Peak-period coverage
Pricing logic
Narrower overflow windows keep total cost lower. Heavier live responsibility and more complex handoffs increase total cost.
Weekend Coverage
Best for

Owners and managers who need steadier weekend support without solving the gap through permanent overhiring.

Includes
  • Weekend call handling
  • Driver coordination
  • Escalation and approval support
Pricing logic
Lighter weekend gap coverage stays closer to the starting rate. Broader weekend ownership increases total cost.
Approval-Heavy Workflow Support
Best for

Owners and managers dealing with GOA, overages, upgrades, and exception-heavy jobs that need human judgment.

Includes
  • Insurance-facing coordination
  • GOA and overages
  • Approval-heavy dispatch support
Pricing logic
Approval-heavy support requires more hands-on involvement, so total cost rises with workflow complexity and support scope.
Broader Dispatch Partnership
Best for

Owners and managers who need a broader support model across multiple gaps, shifts, and workflow responsibilities.

Includes
  • Broader shift coverage
  • Structured onboarding
  • Reporting visibility and handoff standards
Pricing logic
Broader shift coverage and heavier workflow responsibility move pricing farther from the starting rate and into a broader commercial scope.
How To Think About Cost

Buy the support gap you actually need covered.

Narrower shift coverage keeps total cost lower.
Broader support models increase total cost.
Approval-heavy workflow support requires more hands-on involvement.
TowKraft is designed so owners buy only the support gap they actually need.
Why This Costs Less Than Overhiring

A lower-cost way to close dispatch gaps without overbuilding your bench.

Avoid expanding payroll too early
Cover nights, weekends, and overflow with a leaner model
Keep human judgment where messy workflows still need it
Move toward smarter automation over time
Human + Automation

Human-led now, smarter automation over time.

TowKraft is not AI-only. Human judgment still matters in messy towing workflows, especially when approvals, escalations, and nonstandard jobs drive the work.

Automation may support efficiency over time, but the model is built to balance cost control with operational safety. The goal is not to force automation where it increases risk. The goal is to use human judgment where it matters and layer smarter efficiency into the workflow over time.

FAQ

Pricing questions owners usually ask first.

Does every customer pay $5/hour?+

No. Pricing starts at $5/hour for lighter coverage needs. Total cost scales with coverage scope, workflow complexity, and the amount of live support TowKraft is taking on.

Why does pricing scale up?+

Because broader shift coverage, heavier workflow responsibility, approval-heavy work, and setup requirements all increase the amount of live support needed to run the model cleanly.

Can we start with a smaller support model first?+

Yes. TowKraft is built to start with the dispatch gap costing you the most, whether that is after-hours coverage, overflow support, weekend support, or approval-heavy workflow help.

Is TowKraft cheaper than building more in-house dispatch coverage?+

That is the goal. TowKraft is positioned as a more cost-efficient way to cover dispatch gaps without expanding payroll too early just to solve nights, weekends, or overflow.

Is TowKraft AI-only?+

No. TowKraft is human-led now. Automation can support efficiency over time, but the model keeps human judgment where messy towing workflows still need it.

Next Step

See what it would cost to cover your dispatch gaps without building a bigger payroll problem.

CallBookAudit